Tuesday, December 30, 2008

Managing Productivity is for everyone

Autodesk gives CAD Managers a list of 4 items for building a "productivity checklist" (from the 2007 Autodesk Official Training Courseware for CAD Management) , but I submit everyone can take heart to 2 of the 4!

  1. List all the systems, Configurations, and peripherals you are responsible for maintaining.·

    This can be partially achieved by using the Autodesk CAD Manager Tool called the "Autodesk Product Manager" that comes on every AutoCAD 2008/2009 installation CD/DVD.
    With this tool, you can get a list of all the installed Autodesk applications on your PC or on a group of PCs or even on your entire network.

    Here is a sample query results from the CAD Manager tool. You can save your results to an Xls or print it.



  1. Identify the key support resources you need if any of the items you are responsible for fail.

    If we aren't already, the Avatech
    National Support Center (NSC) can be your support resource and can assist with most of your Autodesk technical support needs. Fast, dependable and accurate technical support is just a phone call away at 800-808-7645 Monday-Friday 8 am - 7 pm Eastern time (excluding Avatech Holidays).
  1. Identify how quickly your support resources can respond in case of failure.

    The Avatech NSC is staffed with dedicated support specialists ready to take your call or typically respond to your issues within 2 business hours.
  1. Analyze your findings and bring any items you are not comfortable with to your management team's attention to determine if your response and uptime parameters are acceptable.

    With a little bit of research and helping hand from the National Support Center, you can better analyze your productivity status and ability to respond to issues

At Avatech Solutions, your success is our success. Find out today how we can help you get and stay productive.

Monday, December 22, 2008

Getting technical help this holiday season

Avatech offices are closed for 2 days during the holidays

To celebrate the holidays,
Avatech Solutions, Inc. offices will be closed on the following days this holiday season:

Thursday, December 25, 2008 and
Thursday, January 1, 2009

No Technical Support services from the Avatech National Support Center will be available on these days. You may still submit your support issues to us 24 hours a day/7 days a week via email at support@avatech.com. Business and services will resume at normal times on the days following the above holidays.

Autodesk holiday hours

Autodesk will be closed and/or operating with limited staff during this holiday season as well, affecting the following services:
  • Registration and Activation
  • Customer service
  • Subscription Technical Support
  • Technical Support Escalations
Here is a summary of planned Autodesk operating hours during this time:

December 22 and 23: Normal business hours, full staff
December 24 & 25: Autodesk offices are closed for the holidays
December 26: Minimal staff – no phone support. Email requests only
December 29, 30 and 31: Normal business hours – reduced staff
January 1: Autodesk offices are closed for the holidays
January 2: Normal business hours, reduced staff


If you have support issues that need to be addressed, please act on them immediately to avoid delays due to closures and times of reduced staffing.

Friday, December 19, 2008

Updates and Service Packs and Versions, OH MY! What is going on?


When you look at the Product Information dialog, (Help->About->click the Product Information button) Under the "Product service pack" label it shows Version 3. You thought you downloaded and installed Service Pack 2 and when checking the website to see what was downloaded it shows "AutoCAD update 2". What gives?





With the 2009 release, Autodesk has changed some of its terminology. When you install an update, the version of the update ADDS to the version you have installed, therefore, when you install update 2 onto the original version, the Product service pack reads "Version 3".

This makes it a bit confusing especially since the Update number and the Version number do NOT match in current versions. In previous versions, the service pack number you downloaded and applied was the same as what showed in the "Product service pack" that displayed in the Product information dialog. Now the former Service Packs are now known as Updates and may be released more frequently (more than once per year).




Always review the readme file for the particular product update; as it will help you decide if you need to install the respective update. A screenshot from the AutoCAD 2009 update 2 readme is shown above.

Thursday, December 18, 2008

Autodesk Service Packs and Updates 12-18-2008

The following have all be listed within the last 60 days. Be sure to read all the readme or FAQ files before you execute any update or service pack. We highly recommend you have a backup of your files before you begin as a precaution.

If you run into an eror you cannot easily fix, remember we're just a phone call away - 800-808-7945.

AutoCAD 2009 Update 2
Published date: 2008-Oct-30
http://usa.autodesk.com/getdoc/id=DL11899352

Applies to: AutoCAD® 2009

AutoCAD LT 2009 Update 2.01
Published date: 2008-Nov-11
http://usa.autodesk.com/getdoc/id=DL12049749

Applies to: AutoCAD LT® 2009


AutoCAD Architecture 2009 Product Update 2

Published date: 2008-Oct-28
http://usa.autodesk.com/getdoc/id=DL12004783

Applies to: AutoCAD® Architecture 2009


AutoCAD Electrical 2009 SP2

Published date: 2008-Oct-27
http://usa.autodesk.com/getdoc/id=DL11992831

Applies to: AutoCAD® Electrical 2009


AutoCAD Mechanical 2009 Service Pack 2

Published date: 2008-Oct-17
http://usa.autodesk.com/getdoc/id=DL11998386

Applies to:
AutoCAD® Mechanical 2009
Autodesk® Inventor™ Professional 2009
Autodesk® Inventor™ Routed Systems Suite 2009
Autodesk® Inventor™ Simulation Suite 2009
Autodesk® Inventor™ Suite 2009


AutoCAD Revit MEP Suite 2009 Product Update 2

Published date: 2008-Oct-20
http://usa.autodesk.com/getdoc/id=DL12005566

Applies to:
AutoCAD® MEP 2009
AutoCAD Revit MEP Suite 2009


AutoCAD MEP 2009 Product Update 2

Published date: 2008-Dec-12
http://usa.autodesk.com/getdoc/id=DL12005790

Applies to:
AutoCAD® MEP 2009


Autodesk Mechanical Desktop 2009 Service Pack 2

Published date: 2008-Oct-17
http://usa.autodesk.com/getdoc/id=DL11998347

Applies to:
Autodesk® Inventor™ Professional 2009
Autodesk® Inventor™ Routed Systems Suite 2009
Autodesk® Inventor™ Simulation Suite 2009
Autodesk® Inventor™ Suite 2009
Autodesk Mechanical Desktop 2009 (AIP - Routed Systems)
Autodesk Mechanical Desktop 2009 (AIP - Simulation)
Autodesk Mechanical Desktop 2009 (AIP)
Autodesk Mechanical Desktop 2009 (AIS)


MapGuide Enterprise 2009 Update 1 for Windows

Published date: 2008-Oct-21
http://usa.autodesk.com/getdoc/id=DL12004070

Applies to:
Autodesk MapGuide Enterprise 2009


Revit MEP 2009—English

Web Update #3 Service Pack – November 2008
http://usa.autodesk.com/adsk/servlet/item?siteID=123112&id=11273489

Important Note:
Web Update #3 is not a full install; rather it is using Service Pack technology similar to AutoCAD® based products. Prior to installing the Web Update #3 Service pack, please verify that you have already installed the First Customer Ship build or Web Update #1 build of Revit MEP 2009. The full install of Revit MEP 2009 (64-bit) can be downloaded from the Subscription Center.

Notes:
* The service pack contains changes from all previous service packs.
* The service pack can be applied to both the standalone and suite versions of Revit MEP 2009.


AutoCAD 2009 Update 2 for AutoCAD Revit Architecture Suite 2009

Published date: 2008-Nov-11
http://usa.autodesk.com/getdoc/id=DL11899247

Applies to:
AutoCAD® 2009
AutoCAD Revit Architecture Suite 2009
Revit® Architecture 2009


AutoCAD 2009 Update 2 for AutoCAD Revit Structure Suite 2009

Published date: 2008-Nov-11
http://usa.autodesk.com/getdoc/id=DL11899272

Applies to:
AutoCAD® 2009
AutoCAD Revit Structure Suite 2009
Revit® Structure 2009

Monday, December 8, 2008

Undocumented Feature of AutoCAD 2009: Layer Manager

In AutoCAD 2009, if you change settings to tell AutoCAD to use the old-style Layer Manager, it might actually be good for performance. To change the mode of the Layer Manager Palette (dialog) do the following

  1. Enter LAYERDLGMODE at the command line and hit the Enter key to access the setting
  2. Enter 0 at the command line and hit the Enter key to set the value

This will make the Layer dialog appear like what you’ve seen in previous versions and make the dialog "modal" again; so you must close the dialog before performing the next command. This can help speed up the performance of AutoCAD, because when you have multiple drawings open and you switch between drawings while the default 2009 Layer Manager Palette is open, AutoCAD must re-populate the list of layers in the Layer Manager window; refreshing the list each time you switch. This can take a bit of time and, in larger drawings or drawings with XREFs, it can cause AutoCAD to become unusable.

LAYERDLGMODE is an undocumented system variable; therefore it won't be found in the Help file.

Wednesday, December 3, 2008

(Your Company Name Here) National Support Center

In an economy that is merely creeping forward, sometimes we forget that the job still has to get done. Projects must still go forward. Meetings still have to take place. And problems must still be solved.

You've got to remain productive and the Avatech National Support Center (NSC) is equipped to help you do that.

Do you have a surplus of spare time to troubleshoot an error or a few hours it might take to figure out how to migrate to a new version of the software? Can you afford the downtime it takes to determine why a feature doesn't work the way you expected it to? We do. We are your technical partner and we're here to help.

For quick responses, and knowledgeable and complete solutions, depend on us to deliver. We're your National Support Center.

You've got questions? We've got solutions. Call us today to find out how we can help you stay in the game. 800-808-7645.

Try us out for free! See details at: http://www.avatech.com/service/support terms and conditions apply.

Tuesday, November 11, 2008

New Web Service Offers Unprecedented Content Exchange

If you haven’t heard already there’s a new place to get all the content you ever need for your day to day design needs. It’s called Autodesk Seek. Autodesk Seek is a web service that allows designer’s, architects, engineers and even students to search and find manufacturer’s specific design content as well as generic building drawings, blocks and even specifications.


This is kind of like other content repositories in that you can find various items like drawings, blocks, etc. but there are some key differences. First off, the data is coming from all the Autodesk products you’re used to but it’s also coming directly from the manufacturers! That’s right, Autodesk is in the process of uploading all the content from their software’s content libraries. Another key difference is that the files are in virtually any format used in the Architectural & Engineering community. This means you could find DWG files, DGN files, PDFS and even Microsoft Word documents. Finally the most amazing difference is this; it’s hosted by Autodesk. When’s the last time you ever heard about Autodesk offering DGN files for download? I dare say never!


Use of the files provided on Autodesk Seek does require that you accept the Terms of Use the first time you download a file. When you go to download the file you are offered a plethora of formats. You can I-Drop directly to your application or you can download the files for future use. The thing I love the most about this site is that you don’t have to offer up your e-mail address just to use a file. This looks to be a content site that will be used extensively by the A&E community. I know if something like this were available when I was working for A&E firms I’d have been all over this site.


So I know what you’re thinking, “what is this going to cost me?” That’s the best part, it’s totally free! You may also be wondering what applications I can use this site with? Autodesk Seek can be used with virtually any application that works with the files such as Revit, AutoCAD, 3DS Max Design and yes even Microstation.

Friday, November 7, 2008

Useful links to Autodesk product update pages

Did you know...

That there is probably a quicker way to access your Autodesk product updates and service packs? Rather than navigating through 3-5 links to get you to the same place, you might use (and bookmark) the following links to your favorite Autodesk products:

For AutoCAD:
www.autodesk.com/autocad-updates

For Inventor:
http://www.autodesk.com/inventorpro-updates

For Civil3D:
www.autodesk.com/civil3d-updates

For AutoCAD LT:
www.autodesk.com/autocadlt-updates

For AutoCAD Electrical:
www.autodesk.com/autocadelectrical-updates

For AutoCAD Architecture/ADT:
www.autodesk.com/archdesktop-updates

For Revit Structure:
www.autodesk.com/revitstructure-updates

For 3D Studio max:
www.autodesk.com/3dsmax-updates

For AutoCAD Map:
www.autodesk.com/map3d-updates

For Raster Design:
www.autodesk.com/rasterdesign-updates

For AutoCAD MEP/ABS:
www.autodesk.com/buildingsystems-updates

For AutoCAD Land Desktop:
www.autodesk.com/landdesktop-updates

Remember, these links are subject to change without notice, but their use can save at least a couple of extra mouse clicks a day!

New Vault 2009 Hotfix

Autodesk® Vault 2009 Hotfix is now available!

This hotfix corrects a vault check out problem for AutoCAD Mechanical DWGs that have experienced a certain order of operations. The operations involved include AMBOM, AMPARTLIST, Save, VBAIDE and vault check in, check out and update properties. Upon check out the operation was failing with the message 'INTERNAL ERROR: !dbobji.cpp@6762:eNotOpenForWrite'.

http://usa.autodesk.com/getdoc/id=DL12064572

Published date: 2008-Nov-04
ID: DL12064572

Applies to:
AutoCAD® Mechanical 2009
Autodesk Mechanical Desktop 2009 (AIS)
Autodesk® Productstream™ 2009
Autodesk® Vault 2009

Please be sure to consult the readme file located at the link below for information on what this update addresses and for important information about files that you might need to back up before applying this update.
http://images.autodesk.com/adsk/files/ts1087969_readme.txt

For a list of all other updates for other versions of Vault products use the following link and select the product and version-

http://usa.autodesk.com/adsk/servlet/ps/dl/index?siteID=123112&id=2334435&linkID=9261341#section1

New Update for AutoCAD Electrical 2009

AutoCAD Electrical 2009 Update 2 is now available!

http://usa.autodesk.com/getdoc/id=DL11992831

Please be sure to consult the readme file located at the link below for information on what this update addresses and for important information about files that you might need to back up before applying this update.

http://images.autodesk.com/adsk/files/ace2009_sp2_readme_eng.htm

For a list of all other updates for other versions of AutoCAD Electrical products use the following link and select the product and version

http://www.autodesk.com/autocadelectrical-updates

Monday, November 3, 2008

Missing your old Create New Drawing dialog box?

Many of us used the Start a New Drawing dialog all the time and in recent versions this has been disabled forcing us to use the New Template dialog.

There is a setting to turn it back on!

The STARTUP variable controls the Create New Drawing dialog box and is saved in the Registry. Setting the variable to 1 enables the old style and 0 gives the Select a Template dialog.



If the FILEDIA system variable is set to 0, no dialog boxes are displayed, except for the Customize User Interface dialog box.

Monday, October 27, 2008

Avatech Revit Utilities - Now Supporting 64-bit

It took a little while but the Avatech Revit Utillities supports 64-bit. You can read about the program on our website, or go to the Green Revit Blog for full information about this new development.

As always, if you have any questions, please don't hesitate to contact us.

Wednesday, October 15, 2008

Autodesk Service Packs and Updates

The following have all be listed within the last 60 days. Be sure to read all the readme or FAQ files before you execute any update or service pack. We highly recommend you have a backup of your files before you begin as a precaution.

AutoCAD 2009 Update 2
Published date: 2008-Oct-10
Applies to:
AutoCAD® 2009

AutoCAD LT 2009 Update 2
Note: Autodesk has recently pulled this update off their website!
Published date: 2008-Sep-23
Applies to:
AutoCAD LT® 2009

AutoCAD Architecture 2009 Product Update 1 32-Bit
Published date: 2008-Aug-22
Applies to:
AutoCAD® Architecture 2009

AutoCAD Map 3D 2009 Update 1
Published date: 2008-Sep-05
Applies to:
AutoCAD® Map 3D 2009

AutoCAD Mechanical 2009 Service Pack 1
Published date: 2008-Aug-22
Applies to:
AutoCAD® Mechanical 2009
Autodesk® Inventor™ Professional 2009
Autodesk® Inventor™ Routed Systems Suite 2009
Autodesk® Inventor™ Simulation Suite 2009
Autodesk® Inventor™ Suite 2009

AutoCAD Revit MEP Suite 2009 Product Update 1 32-Bit
Published date: 2008-Aug-19
AutoCAD® MEP 2009
AutoCAD Revit MEP Suite 2009
Revit® MEP 2009

AutoCAD Revit MEP Suite 2009 Product Update 1 64-Bit
Published date: 2008-Aug-26
Applies to:
AutoCAD® MEP 2009
AutoCAD Revit MEP Suite 2009
Revit® MEP 2009

AutoCAD MEP 2009 Product Update 1 32-Bit
Published date: 2008-Aug-15
Applies to:
AutoCAD® MEP 2009

AutoCAD MEP 2009 Product Update 1 64-Bit
Published date: 2008-Aug-15
Applies to:
AutoCAD® MEP 2009

Autodesk FM Desktop 2009 Facility Link SP2
Published date: 2008-Sep-29
Applies to:
Autodesk® Facility Link 2009

Autodesk FM Desktop 2009 Facility Link SP1
Published date: 2008-Sep-29
Applies to:
Autodesk® Facility Link 2009

Autodesk Inventor 2009 Service Pack 1
Published date: 2008-Sep-19
Applies to:
Autodesk® Inventor™ Professional 2009
Autodesk® Inventor™ Routed Systems Suite 2009
Autodesk® Inventor™ Simulation Suite 2009
Autodesk® Inventor™ Suite 2009

AutoCAD Mechanical 2009 Service Pack 1
Published date: 2008-Aug-22
Applies to:
AutoCAD® Mechanical 2009
Autodesk® Inventor™ Professional 2009
Autodesk® Inventor™ Routed Systems Suite 2009
Autodesk® Inventor™ Simulation Suite 2009
Autodesk® Inventor™ Suite 2009

Autodesk Mechanical Desktop 2009 Service Pack 1
Published date: 2008-Aug-22
Applies to:
Autodesk® Inventor™ Professional 2009
Autodesk® Inventor™ Routed Systems Suite 2009
Autodesk® Inventor™ Simulation Suite 2009
Autodesk® Inventor™ Suite 2009
Autodesk Mechanical Desktop 2009 (AIP - Routed Systems)
Autodesk Mechanical Desktop 2009 (AIP - Simulation)
Autodesk Mechanical Desktop 2009 (AIP)
Autodesk Mechanical Desktop 2009 (AIS)

Productstream Professional 2009 Service Pack 1
Published date: 2008-Sep-02
Applies to:
Autodesk® Productstream® Professional 2009

Revit MEP 2009—English
Web Update #2 Service Pack – September 2008
Important Note:
Web Update #2 is not a full install; rather it is using Service Pack technology similar to AutoCAD based products. Prior to installing the Web Update #2 Service pack, please verify that you have already installed the First Customer Ship build or Web Update #1 build of Revit MEP 2009. Web Update #1 Full Install is available below.

AutoCAD 2009 Update 2 for AutoCAD Revit Architecture Suite 2009
Published date: 2008-Sep-23
Applies to:
AutoCAD® 2009
AutoCAD Revit Architecture Suite 2009
Revit® Architecture 2009

AutoCAD 2009 Update 2 for AutoCAD Revit Structure Suite 2009
Published date: 2008-Sep-24
Applies to:
AutoCAD® 2009
AutoCAD Revit Structure Suite 2009
Revit® Structure 2009

Friday, October 10, 2008

You want to know how to display all annotative scale objects?

You notice when you change your annotative scale that some objects (Text, MText, Dimensions, etc) disappear or reappear.

A button to toggle the visibility of Annotative objects (based on the current Annotative Scale) is accessible in the drawing status bar. You can view all the Annotative objects by toggling the Annotative Visibility button in the bottom right corner of the screen. When this button is turned ON, ALL Annotative objects are displayed. When it's off, only objects defined with the current annotative scale are displayed.

The toggle to turn this setting on/off is in the bottom right corner of the Drawing Status Bar.


Alternatively you can use the ANNOALLVISIBLE system variable and set it to 1. Setting ANNOALLVISIBLE =0 reduces the need to have multiple layers to manage the visibility of your annotative objects.

For moreinformation about this variable enter ANNOALLVISIBLE at the command line, hit enter and hit F1.

Autodesk Releases Updates For All 2009 Revit Products

This just in! Autodesk recently released updates for the 2009 Revit product line. This release is different from any of those in the past however, this update is a true Service Pack. Historically when updates were released for Revit they were full builds of the software. This meant that when the update executable was launched, the previous version was uninstalled and then the new build was installed in it's place. Now, with this release being a true "Service Pack" the process is significantly different. It is installed on top of the existing build of the software. Another difference is that in the past you could skip builds. For instance, for Revit Architecture 2008 there were a total of 3 web updates released. If your Revit Architecture was still on the original DVD build you could jump straight to web update 3 without having to install web update 2 first. With this Service Pack, you can still skip straight to this update but you have to have the "installation media" available when you install the Service Pack.

This creates a complication.

If you are on the original build from the DVD you simply need to have the DVD handy when installing the Service Pack. If you are on Web Update 1, you may be in for a sour surprise. You will need the Web Update executable during the installation of the Service Pack. Like many people, I deleted this executable after updating my Revit software because it's half a gigabyte of data I no longer need. If you have all 3 Revit products on your machine like I do, that's 1.5 gigabytes of junk! This means I now have to download it over again so I can have it available when I go to install the Service Pack. Depending on your Internet connection speed this can add hours to your update process. I won't ramble on about the processes involved for updating deployments but that's not the most straight forward process either. What I will do is offer some very useful links for obtaining the updates and the readme files for each of them. I strongly recommend reviewing the readme files. This will add some much needed clarification to your updating headaches. I guess one benefit of Autodesk changing the updates to true Service Packs is that future updates will likely be much easier to implement. Another great benefit, the previous builds averaged around half a gigabyte each! The Service Packs below you'll notice are roughly half that or smaller!




Revit Architecture 2009


Revit Architecture 2009 Web Update#2 Service Pack - (112mb)



Readme File for Revit Architecture 2009 Web Update #2 (PDF)





Revit Structure 2009


Revit Structure 2009 Web Update#2 Service Pack - (252mb)


Readme File for Revit Structure 2009 Web Update #2 (PDF)





Revit MEP 2009


Revit MEP 2009 Web Update #2 Service Pack (114mb)


Readme File for Revit MEP 2009 Web Update #2 (PDF)





One last thing, following is a link to a Technical Solution written by Autodesk that briefly explains how to apply this web update to a deployment with shared content. Many of you will likely find this useful. For the Technical Solution, click here.

Tuesday, September 30, 2008

Finally Revit Released In True 64 Bit Format

This is huge, Revit Architecture users have long awaited a release of Revit that operates in the true Native format for 64 bit platforms. As many people know, 32 Bit Windows XP is limited to only 2 gigabytes of memory unless the 3gb switch is enabled. With 64 bit technology however, the machine is limited only to what the machine can physically hold which allows significantly faster computing. Prior to this release, Revit Architecture was able to installed on a 64 bit machine but never took full advantage of that platform. This release is only available to customer on Autodesk Subscription. This is a big incentive for keeping your Subscription current. Here is the exciting information about this update from Autodesk's Subscription Site.



This version of Revit® Architecture 2009 is a native 64-bit application to be used with 64-bit Operating Systems, such as Microsoft® Windows® XP Professional 64-bit or Microsoft® Windows Vista® 64-bit (Business, Home Premium, Ultimate editions). The 64-bit version of Revit Architecture 2009 removes the 4 gig memory limitation found in 32-bit applications which enhances the software’s capability to handle large projects. It contains the functionality found in the 32-bit release of Revit Architecture 2009, with the noted limitations found in the Known Issues document.

Update 2 for AutoCAD and LT 2009 has been released!

There are several updates (service packs) available on the Autodesk website. This update does fix a few crash issues. Update 2 does include update 1, therefore there is no need to download and install update 1.


Update 2 for AutoCAD is available, click Here.


Note:

There is a separate download for 32-bit and 64-bit versions, please download the applicable version for your operating system. To see which one you have right click on My Computer and select properties (Start->Control Panel and double click System) and if it doesn't say 64-bit on the General tab, then you have a 32 bit system.


If you have a vertical program like Civil 3D 2009 you can check on an Update availability by going to www.autodesk.com/support and select your program from the "Select a Product" dropdown list, then select Data and Downloads->updates and Service Packs on the left sidebar menu.

Wednesday, September 24, 2008

Autodesk Inventor 2009 Update 1 and Possible Issues

An update (service pack) for Autodesk Inventor 2009 was recently released. Be sure to read all the FAQ or readme files before you execute any update or pack. We highly recommend you have a backup of all your files as a precaution before you begin.

Autodesk Inventor 2009 Service Pack 1


Applies to:
Inventor Professional 2009
Inventor Routed Systems 2009
Inventor Simulation Suite 2009
Inventor Suite 2009

Go here for a complete list of different versions of Inventor and updates.

Some who have installed this update are experiencing issues with tapped holes. Read the discussion and know that Autodesk has been contacted on this matter.

Also, a few users running Windows Vista as their operating system are getting C++ Windows runtime errors after they have installed this service pack. Autodesk wants Vista users to turn off the UAC of the Vista OS (control pane->User account-> turn on/off UAC) when using Inventor 2009.

If you don't want to turn off UAC permanently, after turning it off, launch Inventor and close it. Then you can turn on UAC again and you should not see the runtime error anymore.

Tuesday, September 16, 2008

It IS the size of the Text that counts!

When placing the MText window the MText Editor takes up the entire AutoCAD screen area. With the newer versions of AutoCAD, the MText editor zooms the text up so you can see it. This can be good unless the MText window is covering a large area (say 10') and the Text Size is small (say 3/16").

Example:
You have this drawing...


...and place your MText Window from Pt A to Pt B.

You expected to see the Normal MText Editor window....


but instead you see something like this...

The editor takes up the entire drawing screen...


This happens because your Text Height is too small for the zoom factor. The MText editor automatically tries to adjust the size of the window to make the text readable.



To resolve this issue do the following:

  1. Start the Single Line Text command DTEXT.

  2. Click in any location

  3. Use the default values for everything except when prompted for the text height enter a number that is appropriate, in the example above 8".




  4. Enter some text and end the command

  5. Now place some MTEXT, it should be back to normal.






This has been verified to happen in AutoCAD and LT versions 2007 through 2009 and the workaround above works in the AutoCAD 2008 and 2009 versions but should also work in the other affected programs.

Autodesk has also published an article on this issue and you can view it here.

Wednesday, September 10, 2008

Fatal Error Hotfix for AutoCAD 2009

Hot Off the Presses!

A new hotfix has been released which addresses random fatal errors that occur in the AutoCAD 2009-family of products.

Navigate to the following link to access the download:

http://usa.autodesk.com/getdoc/id=DL11783277


Please read the readme file, which addresses how the hotfixes are supposed to be applied.

http://images.autodesk.com/adsk/files/open_save_close_hotfix.html


IMPORTANT NOTE: Jeff Lotan (one of our own Avatech NSC staffers) discovered you may have to turn off the digital signature validation (on by default) before exchanging one of the dll files (otherwise you cannot replace it per the instructions in the readme file) by doing the following:
  1. From the Windows desktop, press and hold the Windows key on your keyboard then then press the "R" key to bring up the Run dialog.
  2. Next to the Open label, type "ACSIGNOPT" and then hit the Enter key
  3. Uncheck (clear) the checkbox next to "Validate Digital Signatures and Display Special Icons"
  4. Log Out of Windows
  5. Log In to Windows
  6. Then replace the dlls as directed.
For help or if you have additional questions, contact the Avatech NSC!

Thursday, September 4, 2008

What are the differences between AutoCAD 2009 and LT 2009?

There hasn't been a comprehensive list of the differences between the full-blown version of AutoCAD and AutoCAD LT, until now!

Here's a small snippet of what you'll find in the list:
  • Does LT have tables? Yes
  • Does LT have support for a 64-bit system? Yes
  • Does LT have express tools? No
Click here to see the AutoCAD-LT feature matrix.

Another good document is a comparison between versions of AutoCAD LT 2006 through LT 2009 which answers questions like:
  • Can LT 2009 use Images as Underlay/Reference? Yes!
  • Can LT 2006 use Images as Underlay/Reference? No
Click here to see the LT matrix.

Tuesday, August 19, 2008

Announcing AutoCAD Revit Architecture Suite 2009.1

The 2009.1 edition of AutoCAD Revit Architecture Suite comprises AutoCAD, AutoCAD Architecture and Revit Architecture software. This comprehensive software suite provides maximum flexibility for a smooth transition to building information modeling (BIM), helping you get started today.

The previous version of AutoCAD Revit Architecture Suite contained AutoCAD and Autodesk Revit Architecture, the newly released 2009.1 includes AutoCAD Architecture allowing you to work with the most appropriate solution for your architectural designs.

You can now support ongoing work in AutoCAD or AutoCAD Architecture while starting new projects in Revit Architecture, all with one product.

Autodesk Service Packs and Updates

The following have all be listed within the last 60 days. Be sure to read all the readme or FAQ files before you execute any update or pack. We highly recommend you have a backup of your files before you begin as a precaution.

AutoCAD 2009 - Update 1
Publish date: 7/30/08
Applies to: AutoCAD 2009

AutoCAD LT 2009 - Update 1
Publish date: 7/30/08
Applies to: AutoCAD LT 2009

AutoCAD 2009 - Update 1 for AutoCAD Revit Architecture Suite 2009
Published date: 7/30/08
Applies to: AutoCAD 2009, AutoCAD Revit Architecture Suite 2009, Revit Architecture 2009

AutoCAD 2009 - Update 1 for AutoCAD Revit Structure Suite 2009
Published date: 7/30/08
Applies to: AutoCAD 2009, AutoCAD Revit Structure Suite 2009, Revit® Structure 2009

AutoCAD Architecture 2009 - Update 1 32-Bit
Published date: 7/25/08
Applies to: AutoCAD Architecture 2009

AutoCAD Architecture 2009 - Update 1 64-Bit
Published date: 7/25/08
Applies to: AutoCAD Architecture 2009

AutoCAD Civil 3D Land Desktop Companion 2009 - Update 1
Published date: 8/8/08
Applies to: AutoCAD Civil 3D Land Desktop Companion 2009

AutoCAD Electrical 2009 Service Pack 1
Published date: 8/6/08
Applies to: AutoCAD Electrical 2009

AutoCAD Land Desktop 2009 - Update 1
Published date: 8/8/08
Applies to: AutoCAD Land Desktop 2009

AutoCAD MEP 2009 - Update 1 64-Bit
Published date: 7/25/08
Applies to: AutoCAD MEP 2009

AutoCAD MEP 2009 - Update 1 32-Bit
Published date: 7/25/08
Applies to: AutoCAD MEP 2009

AutoCAD Revit MEP Suite 2009 - Update 1 32-Bit
Published date: 8/4/08
Applies to: AutoCAD MEP 2009, AutoCAD Revit MEP Suite 2009, Revit MEP 2009


AutoCAD Revit MEP Suite 2009 - Update 1 64-Bit
Published date: 8/4/08
Applies to: AutoCAD MEP 2009, AutoCAD Revit MEP Suite 2009, Revit MEP 2009

AutoCAD Raster Design 2009 Service Pack 1
Published date: 7/23/08
Applies to: AutoCAD Raster Design 2009

Autodesk 3ds Max 2009 Service Pack 1
Published date: 7/29/08
Applies to: Autodesk 3ds Max 2009

Autodesk Design Review 2009 – Service Pack 1
Published date: 7/11/08
Applies to: Autodesk Design Review 2009

AutoCAD 2009 Update 1 for AutoCAD Revit Architecture Suite 2009
Published date: 7/30/08
Applies to: AutoCAD 2009, AutoCAD Revit Architecture Suite 2009, Revit Architecture 2009

AutoCAD 2009 Update 1 for AutoCAD Revit Structure Suite 2009
Published date: 7/30/08
Applies to: AutoCAD 2009, AutoCAD Revit Structure Suite 2009, Revit Structure 2009


Revit MEP 2009 Web Update 1
Web Update Enhancement List
Improvements made in Web Update 1 build (20080602_1900)

Wednesday, August 13, 2008

AutoCAD 2009 Drawing Recovery Prompt Issue.

When you open a drawing, you receive the following error (or similar):

“Unable to open this drawing. It contains incorrect or corrupted information. The RECOVER command may be able to restore undamaged material from this drawing.”

If a drawing contains materials or AEC objects and was saved to an earlier drawing format, then you may perform the following steps to resolve this error without requiring the use of the Recover command. Autodesk Support has posted the following Technical Solution to this issue:

Either of these solutions allow you to open the drawings in AutoCAD 2009 without being prompted to recover them:

  1. Using AutoCAD 2008 or DWG TrueView, save the files in AutoCAD 2007 format.
  2. Using AutoCAD 2008, open the drawing, set 3DCONVERSIONMODE to 0, and then save in the AutoCAD 2004 or AutoCAD 2000 file format.

For the full details visit the Autodesk support site.

Friday, August 8, 2008

Civil 3D 2009 Update 1 is Now Available!

Hot off the presses! Autodesk just released an update for AutoCAD Civil 3D 2009 which addresses a host of customer-reported issues.

Download the Civil 3D 2009 Update here.

Please click on this link to read more about this update.

What the Heck is Geomarker?

When I use my AutoCAD Map 3D or a product that has AutoCAD Map 3D (AutoCAD Civil 3D, AutoCAD Land Desktop) 2009 I have a weird symbol in my drawing and I can not erase it.

This is known as the Geomarker and shows if you have a coordinate system assigned to the drawing. This is a No Plot object but can be turned off by typing.

1) Geomarkervisibility
Set this to
2) 0
now the marker is off
0 = Off
1 = On

Thursday, July 24, 2008

AutoCAD 2009 Update

Autodesk just release an update for AutoCAD 2009 which addresses a number of issues, many of them reported by customers.

Download the update here.

Updates have also been made available for the following products:
  • AutoCAD LT 2009
  • AutoCAD Revit Architecture Suite 2009
  • AutoCAD Revit Structure Suite 2009
Please navigate to the readme file for this download to read about the details on this update.

Tuesday, July 15, 2008

Nvidia Performance Display Drivers for AutoCAD

To get your performance display driver for any AutoCAD-based products from Nvidia, visit this website.

Link above not working? Type the following into your browser:

http://www.nvidia.com/object/autocad_pd_perf_drivers.html

Friday, July 11, 2008

Older Processors Cause Install Error For Revit Products

Users are commonly reporting that they are getting an installation error during the install of the Revit 2009 product family. The error reads "The Rendering library is not installed. Rendering features will be disabled". In an effort to assist our clients with this issue we have diligently working with Autodesk to determine the cause. We were most recently informed that the cause may be linked to older processors. It seems that older processors that are not SSE2 compliant seem to display this behavior. Autodesk is aware of the problem and are currently investigating the issue.

You might be asking what is SSE2 anyway, I know I was. Below is the link to the definition according to Wikipedia:

http://en.wikipedia.org/wiki/SSE2

Known mainstream processors that DO NOT SUPPORT SSE2 include: Intel Pentium 3 and earlier processors and AMD Athlon XP and earlier processsors. If you are trying to install on a computer utilizing one of these processors and are encountering a problem, the reason above may be the cause.

Keep an eye out on Autodesk’s website as well as this blog for updates to this issue.

Wednesday, July 9, 2008

Interoperability for Autodesk and Bentley

Recognizing interoperability as one of the primary hurdles to success, Autodesk and Bentley Systems have agreed to share DWG and DGN technologies going forward. This is exciting news for the market indeed; sure to make the capabilities of reading and writing in native formats between the two software companies' products much more compatible than what is available today.

Read more about this groundbreaking accord.

Thursday, June 19, 2008

Where are my dropdown menus in AutoCAD 2009?

The new ribbon interface of AutoCAD 2009 does not display the familiar "File Edit View, Insert.." drop down menus seen in previous versions of AutoCAD by default. So how does one turn them on?


If you right click on the Quick Access Toolbar, you will get a pop up menu as shown above. To enable the drop down menus, click on the the "Show Menu Bar" option. A check mark will appear to the left of the label and the drop down menus we all know and love will appear.


Monday, June 9, 2008

ERROR: Invalid Command Line Argument

If you attempt to create an Inventor 2008 Deployment and the deployment fails with the error "Invalid Command Line Argument", consider the following:

  • An Inventor 2008 deployment MUST NOT have any spaces in the path to the deployment image.
  • If you are creating the deployment image on computer with 32-bit Windows installed, the path to the deployment image must not exceed 33 characters.
  • If you are creating the deployment image on computer with 64-bit Windows installed, the path to the deployment image must not exceed 27 characters.
These are known limitations of the Inventor deployment are documented here, under the "Known Issues" section:

http://www.inventor-certified.com/graphics/requirementsr12.php

Issue: Arrowheads and Solid Fills Don't Appear

If solid fills for your arrowheads and hatches are not appearing in AutoCAD 2009-based products, and you have AutoCAD Raster Design 2009 installed, it may be due to a problem between the two applications.

Autodesk just released a hotfix which resolves this problem. If you are still encountering an issue after reading and installing the hotfix, please let us know.

Please navigate to Autodesk's page http://usa.autodesk.com/getdoc/id=DL11316517 for additional information.

Getting a Fatal Error After Installing a Service Pack

This issue applies to many (if not most) of the 2008 products. The good news is that Autodesk just released a hotfix that fixes the error some users are getting after applying a service pack. If you see:

Fatal Error: Unhandled Access Violation Reading 0x0000 Exception at 61b351d6h

Download this hotfix to see if it resolves your issue. If not, call the Avatech Support Center 800-808-7645.

For more information on this issue check out the Autodesk page http://usa.autodesk.com/getdoc/id=DL10189158.

Friday, June 6, 2008

Farewell to Land Desktop!

It's official. Autodesk announced that 2009 will be the last release of AutoCAD Land Desktop. In addition, Subscription for Land Desktop will no longer be offered after early July.

Still don't need the full functionality of Civil 3D? That's okay. Autodesk has thought of that and will be releasing AutoCAD Civil in early July - basically a scaled-down version of AutoCAD Civil 3D.

To find out more about your options, Civil 3D or Civil - contact your local Avatech representative. Or just stay tuned to this blog.

Friday, May 30, 2008

How's your CAD doing under the hood?

Applies to:
AutoCAD 2007-2011 and related family of products

Your graphics card is one of the most utilized components of your computer (outside of the CPU and memory) when using AutoCAD-based products, so it's important you know when you need a tuneup or if you are using a certified display driver. Doing so can improve overall system performance.

To determine if you are updated and ready to go, type "3DCONFIG" at the command line and hit Enter to display the Adaptive Degredation and Performance Tuning dialog as shown. Then click on the Check for Updates button to have the application check if there are any updates to the certified graphics card driver list from the Autodesk website. If you have the check box next to Remind me when a new display driver is available enabled, AutoCAD will then compare your currently-installed display driver to the database and let you know if a newer driver is available.


Settings under the Manual Tune button allows you to change some of the AutoCAD display settings that affect performance.

Depressing the View Tune Log button lets you know what your current system settings are.

So you should periodically check to see if you have the display updates necessary to keep your AutoCAD purring under the hood by checking for updates every so often. Autodesk puts out revisions of this database several times a year.

You may also visit the Autodesk site where the latest AutoCAD certified graphics drivers are listed by navigating to the following link: http://www.autodesk.com/autocad-graphicscard
For Autodesk Inventor products: http://www.inventor-certified.com/graphics/registries.php

Friday, May 23, 2008

Do not install Inventor View 2009 from DVD

Caution: Do Not Install Inventor View 2009 from the DVD.

Autodesk determined late in the cycle that critical errors remained and they disabled the installation. Attempting to use it will cause problems.

For more information on errata for Autodesk Inventor, Please visit the following web site: http://www.inventor-certified.com/graphics/requirementsr12.php

Thursday, May 22, 2008

Fatal Plotting Error

You may receive this: "Fatal Error: Undefined Access Violation Reading 0x28203220 Exception at 28203220h" when trying to plot. Note that the memory address seems to change with each error when you print or plot to a particular device.

It's back! Actually it never left. Since release 2005, AutoCAD sends path and filename information to the plotter and some devices (Windows print or plot drivers) will give you a fatal error if the length of the path and filename exceeds the device driver’s programming

To verify this is the issue you're having:
Save your file to c:\test.dwg and plot again. If you don't get the error, then there are several possible ways to work around this issue.

Method 1 (Recommended):
Get another driver. (The latest driver may not work and you may need to go back to an earlier version.)

Method 2 (quickest):
Set FULLPLOTPATH = 0, this tells AutoCAD (or AutoCAD-based program) not to send the path information and to only send the filename.

Method 3:
Set Background Processing for Plotting On (check the box for Plotting on the Plot and Publish tab in Options).

There are other methods, like mapping a drive closer to the drawings (which could cause issues for XREFs); however above are the best methods available.

Friday, May 16, 2008

AutoCAD 2009: Migrating Legacy Menus

Applies to: AutoCAD 2009-related products

Due to the introduction of new interface changes, such as the "ribbon" in AutoCAD 2009, bringing forward an entire cui file from a previous version is not supported because it lacks the components to support the new features.

To bring forward customized features from previous releases to AutoCAD 2009, please use the "Migrate Custom Settings" option located in the AutoCAD 2009 program group, then select "Migrate From A Previous Release" selection.

An alternative way to migrate specific components of a legacy menu is to use the Customize User Interface (CUI) dialog to drag and drop customized items into the AutoCAD 2009 menu.

Click on this link to access additional information from the Autodesk website. For additional help on this topic, contact the Avatech NSC. We're here to help!

Autodesk 2009 on the Road

This week I have been on the road for the Avatech 2009 Rollout events. I visited Richmond, Raleigh and Indianapolis.

In every city, I have heard technical questions asked of our presenter such as "When I do XYZ, my computer freezes." or "I tried to install the last version but ran into too many problems so we've just been working in R14.". These statements are sad, but true. And it just shows how much we all need someone who's been there and done that. I tell everyone to call our tech support team, that they've likely encountered the issue.

If you're sitting in front of your computer, frustrated once again at your software... give us a call.

Tuesday, May 6, 2008

Windows XP Service Pack 3 support

When booting Windows XP or when visiting Microsoft's Windows Update website. you may receive a message about installing Windows XP Service Pack 3 (SP 3).

At this time, Avatech does not recommend updating any computer with this service pack in a production environment. We recommend you fully evaluate the update in a test environment prior to deploying it widely.

For those that may have already or inadvertently installed SP3 manually, be sure that any local data is backed up regularly in the event of a problem as your main recourse will likely be the re-installation of Windows XP.

For those that need more information about SP3 immediately, it is suggested you await results from the cad community with similar hardware and/or watch for official updates from Autodesk regarding this matter before risking complications from this update.

For more information on Windows XP SP3, please visit this link.

Autodesk's statement:
"Windows XP Service Pack 3 is not supported as it's not a supported platform per the system requirements." No testing has been done on 2007 or higher Autodesk products as of yet since it is brand new release this week.

Wednesday, April 30, 2008

New Tool Resolves Performance Issue and Drawing Cleanup

Have you noticed significant performance issues when performing the following functions in AutoCAD®:

  • Opening drawings that contain Xrefs?
  • Inserting Xref drawings?
  • Copying/Pasting from one drawing into another?
  • Inserting blocks from external files?

This behavior may occur if your drawings contain multiple custom annotation scales (see image). If your annotative scale list is long, the scales listed include the word "XREF" in it and you have many affected drawings, then this new tool is for you.





Here’s how to prepare your system:

1. First, download and install the latest service packs for your product. To access the service packs, navigate to the Autodesk support page and select the appropriate application. Follow the Data and Download links to the Updates and Service Packs page. The current service pack level for the product installed on your computer is found by typing “About” at the (AutoCAD) command line (without the quotes) and hitting the Enter key. Then click the Product Information button in the upper right of the About dialog to show the Product Information Dialog. The Product Information Dialog displays the name and version of your product as well as the service pack level installed.

2. Next, download and install the Scale list Cleanup Utility so you can quickly remove all these extra scale lists.

Don't forget to clean up your template drawings too!

Be sure to read the important information in the "Download CleanupScales.html" which contains instructions on how to install and use the tool.

Sources:

Wednesday, April 23, 2008

Autodesk Inventor® R2009 Potential Installation Issues

Standalone License alert:
  • The license files must never be deleted or altered. Any change will trigger license failure.
    • You would then be required to re-authorize all impacted products. License file Location:
      • XP os:
        \Documents and Settings\All Users\Application Data\Autodesk\Software Licenses
      • Vista os:
        \ProgramData\Autodesk\Software Licenses
    • Do not restore your hard drive or re-image it without first exporting the licenses with the Portable License Utility.
    • Additionally, Inventor needs access to modify the master boot record on the boot drive. This is used to store licensing information. Software that blocks this or periodically restores the Master Boot Record will lead to license failure.

Thursday, April 17, 2008

Known issues with Inventor 2008 and Windows Vista

Autodesk found issues using Autodesk Inventor 2008 on the Windows Vista operating system.

The known issues with using Autodesk Inventor 2008 on Windows Vista are listed below.

General Issues from Autodesk:

  1. OpenGL hardware acceleration is not supported.
  2. Some codecs cannot be used when generating AVI files.
  3. The Add-in Manager may not function if you change the status of Add-ins. You must turn off the User Access Control (UAC) and log on as an administrator.
  4. The Autodesk CAD Manager Tools cannot be used immediately after they have been installed. You must first install the Autodesk CAD application.
  5. You cannot select "Change" in Uninstall or change a program while the UAC is on.
  6. Inventor cannot be uninstalled if the UAC is on.
  7. The DWG file icons used for template files are not displayed correctly for non-administrator users.
  8. The files located in the Program Files folder can be edited using folder virtualization, but any changes you make to these files cannot be seen by other user accounts.

For the complete list of issues from Autodesk visit their support page.

Tuesday, April 15, 2008

AutoCAD error after Windows Update

It appears as though a recent Microsoft Windows Update may be the cause of a number of reports about users receiving the following error when starting AutoCAD-based products:


"This version of AutoCAD was not installed properly and some features may not run correctly. You should reinstall AutoCAD immediately to make sure all features are working properly. Do you wish to continue anyway?"


If you have recently allowed your computer to update Windows, and your AutoCAD-based application starts with the error above, the only known workaround is to uninstall and reinstall the .NET Framework (dotnetfx) 2.0 (and possibly 3.0) required for your application.

Here is a link to the Microsoft web site concerning the troubleshooting, installation, and, more importantly, instruction on how to manually remove and then reinstall the .NET Framework 2.0:

http://support.microsoft.com/kb/908077


You may manually reinstall the .NET Framework 2.0 by accessing the following link to the Microsoft web site:

Here is a link to the Autodesk Technical Solution regarding a similar issue:

You may also consider disabling Automatic Windows Updates to prevent the updates from occurring automatically and so you may manually review updates before applying them.

For more information, please contact us at the Avatech National Support Center (NSC).

Note: If you have Autodesk Inventor or Autodesk Vault (Autodesk Data Management Server) installed or are running on Windows Vista, there are alternate instructions for you. Please contact the NSC.

Monday, April 14, 2008

Autodesk Viewers

DWF Community

When it comes to advanced design review, Autodesk provides several solutions for the high-fidelity viewing of Autodesk files and software.

See chart below or visit the Autodesk website to view chart more closely.



Friday, April 4, 2008

Where Did My AutoCAD Interface Go in 2009?

AutoCAD 2009 has a brand new interface, kind of. You can quickly and easily get back to the old interface too. It's just a Workspace away!






There are 2 pretty quick methods to do so.

1) In the bottom right hand corner there is a Gear button right next to the Lock button. Click the Gear button and select AutoCAD Classic.








2) Click the big red A in the upper left corner and it should dropdown a menu, select Tools->Workspaces->AutoCAD Classic.






To get back to the cool new "Ribbon" use one of the 2 methods above to select the "2D Drafting & Annotation" workspace.

Network Version Asking to "Register and Activate"

If you receive the option to "Register and Activate" when you launch a network version, then you know right away that you have installed a "Standalone" version of that program. The network version will not give you the option to register and activate.

Here are some of the most common reasons you would have a standalone install.



  1. You went inside the 'adminimage' folder and ran the MSI file.

  2. You created the image and did not click the "Configure" button to change the default from Standalone to Network. Then when you run the shortcut icon to install the product onto the workstation it will install a standalone.

  3. You installed a standalone from the DVD.

  4. You copied the DVD to a shared location and ran setup and installed a Standalone.


If you try to Register and Activate a network serial number you will receive an error that your serial number is invalid.


To receify your installation:


  1. Uninstall the Standalone.

  2. Reboot.

  3. Install the Network version by double clicking the shortcut icon that is in the same folder as your adminimage to install.

  4. Reboot and run the program.

If you have any questions contact us.

Autodesk Inventor – Known Issues and Workarounds for Graphics

Graphics
  1. Notebook users: If you do not find a driver on our site(Autodesk), please obtain the latest WHQL certified driver from your notebook vendor. When used with DirectX 9 Graphics, this is certified. Do not attempt to use drivers from any other source. This does not imply OpenGL certification.
  2. Inventor LT users: Please use Inventor 2008 settings, database & graphics drivers.
  3. When changing to a different graphics card, it is highly recommended that you un-install your current drivers before installing the new card.
  4. 3GB switch on XP or Vista32: The graphics vendors have re-structured their drivers to use more Operating System address space and less application address space. You may have to use the USERVA switch (i.e.. /USERVA=2800) to move the 3GB boundary down. When running up against this boundary, please limit Inventor to 1 graphics window. Do not run any other applications that are not required, as each application takes OS resources that may not be available. See FAQ page for more information

Thursday, April 3, 2008

Autodesk Inventor – Known Issues and Workarounds

New 2009:
  1. Vista 32 & 64 has DX 9 & 10 support. Inventor will automatically detect the level of hardware acceleration on your card.
  2. XP can use OpenGL or DX 9 (Default). XP-64 only uses DX9.
  3. All configurations have OpenGL software emulation.

NEW 2008:

Direct3D
When using Inventor 2008 or newer, with Direct3D 9 or newer, any Microsoft Windows Hardware Quality Lab (WHQL) certified graphics driver is certified for use with Inventor; no additional Autodesk Inventor certification is necessary. Most drivers will still be posted on the Autodesk graphics hardware site for your convenience.

OpenGL
OpenGL is supported only on Windows XP when using a Certified OpenGL Workstation card (such as a Quadro or FireGL card) with a driver posted on the Autodesk graphics hardware site for your convenience.
  1. The card vendors design Workstation cards and drivers for applications such as CAD. They also test Inventor with every new driver. They do not support cards designed for the game market (such as Radeon and GeForce) for use with Inventor. As a result, Autodesk can not support game cards for OpenGL.
  2. New OpenGL Certifications are only available by request from webmaster because OpenGL is now a Legacy functionality with limited support.
  3. If you are forced to use OpenGL because of D3D problems, please report your problems, so they can be fixed. See Reporting Requirements for the information needed by the Autodesk Inventor team.
  4. New certifications always apply to older versions of Inventor.
  5. A certification for a released product always applies to all following service packs.
  6. OpenGL also requires the latest graphics database update.

Autodesk Subscription 2009 Serial Number Changes

As you start to see your new 2009 product arrive it may feel like Christmas in April!

While you begin to look over the feature changes in your products, you'll also want to be aware of the changes Autodesk implemented for Subscription in their 2009 product line.

The biggest change is the focus on the ability to register 3 versions back ONLINE! In order to do this you will have to burn the old serial numbers you may have memorized.

The next BIGGER change is that serial numbers for 2009 are PRODUCT based now. In the past it was GROUP/LOCATION based.

PRO – You’ll have the ability to register 3 versions back online.

CON – You may have a lot more serial numbers

Example: If you had 3 locations with a serial number for each and multiple products at each location. You will have a new serial number for each location and each product in each location.

PS. IF you are not happy with the new arrangement please work with your client manager and we can work with Autodesk to change the configuration to better serve your company. Or contact the NSC of course.

Autodesk Inventor-Known Issues and Workarounds

The following is from Autodesk.

  1. ALERT: Defect Number 964180 [MS Intellipoint mouse driver 6.10.155.0 is not compatible with Inventor 2008 SP1 ] Please use the older 5.5 driver or no driver at all.

  2. Open Graphics issue: When using DX10 (Vista), lines that should be solid may appear dashed. If the object is rotated, the lines will change from dashed to solid, to dashed. Workaround: Switch to DX9. The graphics vendors are working on this.
a. Nvidia does NOT have this issue.
b. ATI is working on a new driver.

Friday, March 28, 2008

Autodesk changes will affect Mechanical Desktop 2009 customers!

Hot off the wire!

Autodesk has notified Avatech Solutions of an important delivery change for Mechanical Desktop customers.


With the release of the Autodesk® Inventor® 2009 products, we are changing the way our customers receive the Mechanical Desktop® software. While all Inventor 2009 products include Autodesk® Mechanical Desktop® 2009, the software is no longer included on the Inventor DVD. Customers who still use Mechanical Desktop must download it.

A notification card included in the DVD box explains the change and invites customers to visit www.autodesk.com/mdt, where they can download the appropriate files. This download page includes a short questionnaire that will enable us to improve our understanding of current Mechanical Desktop usage. Customers may also request physical media after completing the questionnaire.