Thursday, June 17, 2010

Alleviating graphics problems in Revit.

You can alleviate all kinds of issues by using an Autodesk certified graphics card and driver. Autodesk has posted a list for Revit now, you can find a list of Autodesk tested graphics cards at:

A green check with a plus sign means it is supported and recommended. This is the one you will want. There may be multiples for your card use the one that is the highest version with the green check/plus.

The Revit list page does not have the ability to download the driver. So you have two choices, you can download it from the graphic card manufacturers website or you may be able to find it on the Autodesk website under the AutoCAD drivers and download it from there.

To download it (if available) from the Autodesk AutoCAD graphics driver website run the query at:

In the list of drivers, click the blue down-arrow next to the driver version you need and select the save option to download it to your hard drive.

Note: this is the list for AutoCAD based programs, so you should only download and install the version listed as supported/recommended from the Revit list.

Always use a supported/recommended driver and a certified card whenever possible.

The National Support Center is here to help you with your software issues and we can be reached at 800-808-7645.

Friday, June 11, 2010

Changing the Content Browser in the Avatech Utilities for Revit 2011

Do you want to change the web site where the Avatech Utilities for Revit's Content Browser is pointing?

If you do, then the contentURL can be changed to a different location by editing the file named ContentBrowser.dll.config in Notepad.

The file can be located in one of the following folder:

XP Pro
C:\Documents and Settings\All Users\Application Data\Avatech Solutions\Avatech Utilities 2011

Win 7/Vista:
C:\ProgramData\Avatech Solutions\Avatech Utilities 2011

To change the site just update the following line in Fig 1:

Fig 1

The http name between the quotes is the location of the download site. So if you wanted to change it to go to

"" the line should look like the following in Fig 2:

Fig 2

Close and save the file then run Revit and test it.

Only certain websites will work with the Content Browser. Websites that contain ".rfa" in the URL that you click on to receive data. Sites (like RevitCity). However, certain sites (such as Autodesk Seek and others) – have a more complex mechanism for performing the download (particularly when they pop-up acceptance messages when you click). In these cases, we cannot determine if the link you just clicked on is going to send you an RFA file – so they will not do anything special.

If you want to add additional “save” options, then those can be added to the contentFolders section of the ContentBrowser.dll.config

In order to add more “save” locations add lines in the section to look something like Fig 3:

Fig 3

The “key” is just an identifier, the “value” is the location where the content will be saved.

Close and save the file then run Revit and test it.

For more information about the Avatech Utilities for Revit 2011 please see

Network licensing error [-15,10] Winsock 10061

When performing a "Server Status Enquiry" with the Flex License Manager you receive an error: "[-15,10] System Error: 10061 WinSock Connection refused"

This can happen for a variety of reasons:
  • The lmgrd.exe file has restricted file or folder permissions, here you can re-configure the service using an account with adequate permissions to the license manager
  • Unsupported platform, ensure the Flex License Manager is running on a supported platform, see for the system requirements
  • 3rd-party application is conflicting with the FLEXnet licensing startup process, identify and stop the conflicting service
  • Disable any active firewall(s) OR ensure ports 2080 and 27000-27009 are open and working, or both
  • Substitute the servers' IP Address for the servers hostname in the “licapth.lic” file
The National Support Center is here to help you with your software issues and we can be reached at 800-808-7645.

Tuesday, June 8, 2010

Civil 3D 2011 UCS icon and Navigation Cube do not match when in World Coordinate System

There is a known issue in Civil 3D 2011 where the UCS Icon and the Navigation Cube will not match and cannot be set back to World. As seen below in Figure 1 And Figure 2

Figure 1

Figure 2

There is no official work around however here is an operation that should resolve this until the issue can be resolved officially.
Use the undocumented command AECCIMPORTSTYLESANDSETTINGS

Note - (enter)- Denotes the act of selecting the enter key on the keyboard

1.) Start a new DWG using a good DWT file to start with.
3.) When the path comes up type in the location path of the old Template and the name of the old Template. I will use an example in folder C:\styles and a file called ProblemDWT.dwt.
4.) C:\styles\ProblemDWT.dwt (enter)
Now the clean file should have all of the Settings and Styles from the DWT that was having the issue with the UCS Icon and Navigation Cube but without the problem.
See Figure 3

Figure 3

Now you can save your file as a DWT and begin using this DWT as your start point.

Civil 3D 2011 I would like to import Styles and/or Settings is there an easy way?

In Civil 3D 2011 there are two new commands to help with this task:


These commands will prompt (at the command line) for a template or Drawing (DWT or DWG) file that will be used as the source for the styles/settings. Then all the style/settings from the source drawing will be added to the current drawing. All the styles will be imported.

NOTE- the styles in the source drawing "take over" - that is the current drawing is modified to match the template file. So if you have one you want to keep make a copy under another name.

NOTE - This is a command line only prompt - there is no file dialog by design. This was done so that the command could be scripted to run on a set of files. However you could create a routine which is one of the things that makes this so nice.

AECCIMPORTSTYLES – This command is used to import Styles from a DWG or DWT that contains the Styles you would like.
In the example below we will use a folder on the c drive called styles place the DWG or DWT that contains the styles you would like in the C:\styles folder
1.) On the command line type AECCIMPORTSTYLES
2.) Type in your path in this case C:\STYLES\
3.) The Styles in this folder should be read and update the file you are currently in

AECCIMPORTSTYLESANDSETTINGS – This command will import the Styles and settings of a DWG or DWT.
1.) On the command line type AECCIMPORTSTYLESANDSETTINGS
2.) Type in your path in this case C:\STYLES\
3.) The Styles and Settings in this folder should be read and update the file you are currently in