Wednesday, December 23, 2009

How to start a new drawing without using a template...?

Use this if you suspect there is something funny going on in your drawing template and want to know if the same things are happening in a plain jane AutoCAD type of drawing environment. Just start a new drawing specifying "no template..."

To open a new drawing without using a template:
1) Click the Red A (Application dropdown menu –It may be another letter R for Revit for example) and select New->Drawing. (Figure 1)

Figure 1.

2) Click the down-arrow on the right side of the Open button and select “Open with no Template – Imperial” (Figure 2)

Figure 2

If you need assistance we can help! Call the Avatech Solutions National Support Center at 800-808-7645.

Tired of wasting paper printing webpages or help info?

I used to have a filing cabinet full of printouts, not anymore! Now if I have something I want to keep I print it to a PDF file. Its easy, just use File->Print and select your favorite PDF writer. I use CutePDF, however you may already have the Adobe PDF writer installed depending on which Adobe programs you have installed.

When printing to PDF it will prompt you for a location and file name. Use your file management skills to organize the location.

If you need a PDF writer, the CutePDF writer is a free tool. Just download and install it.

Monday, December 14, 2009

Happy Holidays from the team at the NSC

Holiday Hours
December 24 Closed
December 25 Closed
December 28–December 31 Open
January 1 Closed

Avatech Solutions National Support Center appreciates the opportunity to support you!

Happy Holidays from the team at the NSC

Thursday, December 3, 2009

Error Will Robinson, Error -5.412.0 when launching an Autodesk network product

Launching a network version of an Autodesk program may give you an error -5.412.0 if the CascadeInfo.cas file becomes corrupt.

The CascadeInfo.cas file is automatically downloaded to the local machine when you launch AutoCAD (or other Autodesk network program) and has information pertaining to cascade licensing.

I've seen this error two times in two days now.

To resolve this issue, simply rename the file so its not recognized by the program. This will force it to download a fresh copy from the License Manager. If the file isn't recreated at that time then there may be multiple issues.

On a Windows XP system it can be found at:
C:\Documents and Settings\All Users\Application Data\Autodesk\Adlm

On Windows Vista or Windows 7 it is located at:

NOTE: Do not delete or rename the ProductInformatin.pit file or you will have all kinds of problems and perhaps the inability to uninstall, repair or reinstall the program.

We can help if you need assistance! Call the National Support Center at 800-808-7645.

Tuesday, December 1, 2009

Don't you wish you could go to Autodesk University? I DO!

Autodesk University (AU) can be fun, educational (Duh!) and can allow you to meet people you've worked with but never met face to face (Networking!).

Well, maybe you can go. Not in person, of course, but there is now a Virtual AU!

Check out the details on the Autodesk website

I can Virtually see you there already!