Friday, October 29, 2010

It's not my Graphics card driver, I have the latest one installed...


When it comes to graphics issues, the latest one may or may not be the best one to have installed. I've had to downgrade some systems to fix issues.

Here's what I recommend:
Check the Autodesk graphics cards database to see if you are on a supported/recommended graphics card *and* driver. You may have a certified card but if you don't have the right driver installed you will most likely have issues.

You can find the information on one of the four (4) main Autodesk support web pages. Some overlap. Some conflict with others. For example, if you have Inventor and Mechanical (most people do), your card and driver may be supported/recommended for one but not the other. In these situations I recommend you use the supported/recommended driver for the program that is more important to you.

Here are the Autodesk databases and some are easier than others to use:

AutoCAD (AutoCAD based programs: Civil 3D, Architecture, Mechanical, LT)

Inventor:

Revit:

3DS Max:


If you find the driver and version you want to use, then go to the list for AutoCAD and see if it's available for download. Just click the little blue download arrow. SWEET isn't it! Much better than trying to find it on the web somewhere!

Other notes:
Green check with a + is good.
Be sure you check for the version for your Operating System, don't get the version for Windows 7 if you're on Windows XP.

If your card is *not* listed, don't panic its okay. It just means it has not been tested by Autodesk and we don't know if it works or not. It probably will, but we may need to tweak something to get it to work better or error free. There have been very few times I've had to tell people, try a different card and driver that is on the Supported/Recommended list.

What if you're using a different Autodesk program?
  1. Go to www.autodesk.com/support
  2. Select the Knowledge Base link under your products name.
  3. Then click the "Certified Hardware" link under the Documentation section.
Note: not all Autodesk programs seem to have a Certified Hardware list.

I hope this helps, if not, give us a call in the Solutions Center. 888-389-3042. Remember, contract holders are answered first, then the 1 time free support incident callers.

Tuesday, October 5, 2010

AutoCAD Structural Detailing 2011 Update 1 has been released

Autodesk has released Update 1 for AutoCAD Structural Detailing 2011


Published date: 2010-Sep-14
ID: DL15695896
Applies to:
AutoCAD® Structural Detailing 2011

http://images.autodesk.com/adsk/files/asd2011sp1_32bit.exe
http://images.autodesk.com/adsk/files/asd2011sp1_64bit.exe
http://images.autodesk.com/adsk/files/english.html
AutoCAD Structural Detailing 2011 Update 1

This update will apply to all AutoCAD Structural Detailing 2011 software languages.
Refer to the Readme for detailed information about this update and installation instructions.

AutoCAD MEP 2011 Update 1 has been released

Autodesk has released Update 1 for AutoCAD MEP 2011

Published date: 2010-Sep-28
ID: DL15757045
Applies to:
AutoCAD® MEP 2011

http://images.autodesk.com/adsk/files/AutoCAD_MEP_2011_Update_1.exe
http://images.autodesk.com/adsk/files/AutoCAD_MEP_2011_Update_1_x64.exe
http://images.autodesk.com/adsk/files/AutoCAD_MEP_2011_Update_1.html

This update will apply to all AutoCAD MEP 2011 software languages.
Refer to the Readme for detailed information about this update and installation instructions.

AutoCAD Electrical 2011 Update 1 has been

Autodesk has released Update 1 for AutoCAD Electrical 2011

Published date: 2010-Sep-20
ID: DL15695800
Applies to:
AutoCAD® Electrical 2011

http://images.autodesk.com/adsk/files/ace2011_swl_update1.exe
http://images.autodesk.com/adsk/files/ace2011_swl_update1_x64.exe
http://images.autodesk.com/adsk/files/ace2011_update1_readme_eng.html

This update will apply to all AutoCAD Electrical 2011 software languages.
Refer to the Readme for detailed information about this update and installation instructions.

Autodesk 3ds Max 2011 Update 1 has been released

Autodesk has released Update 1 for Autodesk 3ds Max 2011

Published date: 2010-Sep-30
ID: DL15770346
Applies to:
Autodesk® 3ds Max® 2011

http://images.autodesk.com/adsk/files/3dsMax2011_sp1_32-bit_ENU.msp
http://images.autodesk.com/adsk/files/3dsMax2011_sp1_64-bit_ENU.msp
http://images.autodesk.com/adsk/files/3dsmax_2011_sp1_readme.pdf

This update will apply to all Autodesk 3ds Max 2011 software languages.
Refer to the Readme for detailed information about this update and installation instructions.

Autodesk Maya 2011 Update 1 has been released

Autodesk has released Update 1 for Autodesk Maya 2011

Published date: 2010-Sep-30
ID: DL15770983
Applies to:
Autodesk® Maya® 2011

Maya 2011 service Pack Downloads
http://images.autodesk.com/adsk/files/autodesk_maya_2011_sp1_win_32bit.exe
http://images.autodesk.com/adsk/files/autodesk_maya_2011_sp1_win_64bit.exe
http://images.autodesk.com/adsk/files/autodesk_maya_2011_sp1_linux_64bit.tgzAutoCAD

Maya 2011 Update 1
http://images.autodesk.com/adsk/files/autodesk_maya_2011_sp1_mac_osx.dmg

Mental Ray Satellite Downloads
http://images.autodesk.com/adsk/files/autodesk_maya_mrsat381_sp1_win_32bit.exe
http://images.autodesk.com/adsk/files/autodesk_maya_mrsat381_sp1_win_64bit.exe
http://images.autodesk.com/adsk/files/autodesk_maya_mrsat381_sp1_linux_64bit.tgz
http://images.autodesk.com/adsk/files/autodesk_maya_mrsat381_sp1_mac_osx.dmg

Mental Ray Standalone Downloads
http://images.autodesk.com/adsk/files/autodesk_maya_mrsa381_sp1_win_32bit.exe
http://images.autodesk.com/adsk/files/autodesk_maya_mrsa381_sp1_win_64bit.exe
http://images.autodesk.com/adsk/files/autodesk_maya_mrsa381_sp1_linux_64bit.tgz
http://images.autodesk.com/adsk/files/autodesk_maya_mrsa381_sp1_mac_osx.dmg

Readme
http://images.autodesk.com/adsk/files/maya_2011_servicepack_releasenotes_en.pdf

This update will apply to all Autodesk Maya 2011 software languages.
Refer to the Readme for detailed information about this update and installation instructions.

Autodesk Navisworks 2011 Update 1 has been

Autodesk has released Update 1 for Autodesk Navisworks 2011

Published date: 2010-Sep-14
ID: DL15689177
Applies to:
Autodesk® Navisworks® Freedom 2011
Autodesk® Navisworks® Manage 2011
Autodesk® Navisworks® Simulate 2011

http://images.autodesk.com/adsk/files/ autodesk_navisworks_2011_sp1_win32.exe
http://images.autodesk.com/adsk/files/ autodesk_navisworks_2011_sp1_win64.exe
http://images.autodesk.com/adsk/files/autodesk_navisworks_2011_sp1_readme.zip

This update will apply to all Autodesk Navisworks 2011 software languages.
Refer to the Readme for detailed information about this update and installation instructions.

AutoCAD Mechanical Update 1 has been released

Autodesk has released Update 1 for AutoCAD Mechanical 2011

Published date: 2010-Sep-17
ID: DL15695816
Applies to:
AutoCAD® Inventor® Professional Suite 2011
AutoCAD® Inventor® Routed Systems Suite 2011
AutoCAD® Inventor® Simulation Suite 2011
AutoCAD® Inventor® Suite 2011
AutoCAD® Inventor® Tooling Suite 2011
AutoCAD® Mechanical 2011

http://images.autodesk.com/adsk/files/acm2011update1.exe
http://images.autodesk.com/adsk/files/acm2011update1x64.exe
http://images.autodesk.com/adsk/files/autocad_mechanical_2011_update1_readme_eng.html

This update will apply to all AutoCAD Mechanical 2011 software languages.
Refer to the Readme for detailed information about this update and installation instructions.

AutoCAD Architecture 2011 Update 1 has been released

Autodesk has released Update 1 for AutoCAD Architecture 2011

Published date: 2010-Sep-28
ID: DL15756945
Applies to:
AutoCAD® Architecture 2011

http://images.autodesk.com/adsk/files/AutoCAD_Architecture_2011_Update_1.exe
http://images.autodesk.com/adsk/files/AutoCAD_Architecture_2011_Update_1_x64.exe
http://images.autodesk.com/adsk/files/Autocad_Architecture_2011_Update1.html

This update will apply to all AutoCAD Architecture 2011 software languages.
Refer to the Readme for detailed information about this update and installation instructions.

AutoCAD Map 3D Update 1 has been released

Autodesk has released Update 1 for AutoCAD Map 3D 2011

Published date: 2010-Sep-29
ID: DL15741597
Applies to:
AutoCAD® Map 3D 2011

http://images.autodesk.com/adsk/files/AutoCADMap3D2011lockedx86SP1.exe
http://images.autodesk.com/adsk/files/AutoCADMap3D2011lockedx64SP1.exe
http://images.autodesk.com/adsk/files/autocad_map3d_2011_update_1.html

This update will apply to all AutoCAD Map 3D 2011 software languages.
Refer to the Readme for detailed information about this update and installation instructions.

AutoCAD LT Update 1.1 has been released

Autodesk has released Update 1.1 for AutoCAD LT 2011


Published date: 2010-Sep-16
ID: DL15569738
Applies to:
AutoCAD LT® 2011

http://images.autodesk.com/adsk/files/ AutoCADLT2011Update1.1.exe
http://images.autodesk.com/adsk/files/ AutoCADLT2011Update1.1x64.exe
http://images.autodesk.com/adsk/files/autocad_2011_and_autocad_lt_2011_update_1.1_en.html

This update will apply to all AutoCAD LT 2011 software languages.
Refer to the Readme for detailed information about this update and installation instructions.

AutoCAD Update 1.1 has been released

Autodesk has released Update 1.1 for AutoCAD 2011.

Published date: 2010-Sep-16
ID: DL15569492
Applies to:
AutoCAD® 2011

http://images.autodesk.com/adsk/files/ AutoCAD2011Update1.1.exe
http://images.autodesk.com/adsk/files/ AutoCAD2011Update1.1x64.exe
http://images.autodesk.com/adsk/files/autocad_2011_and_autocad_lt_2011_update_1.1_en.html
This update will apply to all AutoCAD 2011 software languages.
Refer to the Readme for detailed information about this update and installation instructions.

Cannot see True Type Fonts in Windows 7 64 bit with AutoCAD 2011

A common issue we enoucnter is when a caller cannot see their True Type Fonts in AutoCAD 2011 on a 64 bit Windows 7 Operating System. Unless you zoom so far away you cannot read the text.


This issue is caused by using the Migrate Settings options in AutoCAD 2011. Uninstall all existing Autodesk Products. Then perform a clean reinstall of AutoCAD 2011. Then setup your AutoCAD Profile manually.