One of the best methods to get you past this issue is to use the following steps:
- Navigate to the Microsoft Windows Update site and ensure you have all the Windows updates applied. To manually navigate to the link copy and paste the following: http://update.microsoft.com/windowsupdate/v6/default.aspx?ln=en-us
- Reboot the computer.
- Install the Autodesk program.
Microsoft has a couple of KB articles that could assist you as well.
or copy/paste the following link:
or copy/paste teh following link:
Another of our Blogs may be of assistance too! It all depends on the version of of the problematic software.
If you need assistance with the above process, please contact your IT department or the Avatech National Support Center at 800-808-7645.